What do the changes mean? Previously, you had to purchase license access to Confluence if you wanted to expand Jira Service Management with knowledge base functionality. Now Atlassian has decided…
The Forrester Wave is an evaluation guide whose purpose is to help buyers choose between the various technologies on the market. Forrester has recently evaluated the different vendors of Enterprise…
In 2021, Aety held 16 Atlassian courses collaborating with the Danish Technological Institute. This involved company-specific courses and standard courses. We also expanded our instructor staff with two new instructors.…
History Atlassian introduced Jira Service Desk in 2013 when they discovered that 40% of their customers used Jira for some sort of helpdesk. Back then, the product was a very…