Jira Service Management vs ServiceNow
What is Jira Service Management? Jira Service Management was developed by Atlassian and is an Enterprise Service Management solution that makes it easy to handle and prioritize incoming inquiries. Jira…
Læs mere
Atlassian Platinum Enterprise Solution Partner
Aety is one of Denmark’s leading consultancy agencies in the field of Atlassian’s application portfolio. As an Atlassian Platinum Enterprise Solution Partner, we offer a variety of services, such as consultancy, license administration, operations, development, and training across all of Atlassian’s applications. Through the implementation of the applications, we can help you build an ITSM solution that lives up to all the ITIL standards and/or integrates the service desk with your organisation’s development teams to support a complete DevOps flow. For this task, we use Jira Service Management, Jira Software, Confluence, Bitbucket, Bamboo, and a number of applications from Atlassian Marketplace. We have documented experience with delivering this support to both large and small private and public organisations.
Atlassian products
Jira Software
Jira Software offers project management to development teams. It supports a number of frameworks, such as vandfald, SCRUM, KanBan and many others. The applications can also be integrated with coding tools.
Jira Service Management
Jira Service Management offers an ITIL certified service management platform with CMDB, knowledge base, automation and a number of other functionalities. The platform can be used by teams working with IT, finance, HR, etc.
Confluence
Confluence is a wiki-based knowledge sharing application that can easily be integrated with Atlassian's other products. The application is installed with a variety of pre-defined templates which can be customised according to specific needs. Confluence can be used as an application for project documentation, quality management system, intranet, knowledge base, etc.
Bamboo
Bamboo is a building server that can be used as a replacement for Jenkins. It can be integrated with Atlassian's other applications.
Trello
Trello is a flexible project management platform that makes it easy to collaborate on projects by creating boards, columns, and tasks. Trello can be expanded with Power-ups and be integrated with the other Atlassian applications.
Bitbucket
Bitbucket Server is an on-premise code repository for enterprise teams.
Opsgenie
Opsgenie is a modern incident management platform that strengthens DevOps teams' possibility to plan service disruptions to stay in control during the respektive incidents.
Atlassian Marketplace
Marketplace is a large ecosystem with the opportunity to expand Atlassian's platforms with more than +4000 functionality expansions and integrations.
Add-on partners
We have entered into a partnership with the following apps to the Atlasian suite: Proforma, Automation for Jira, BigPicture, Insight CMDB, Refined for Jira and Elements.
Read our newest blogs related to Atlassian
Why choose Jira Service Management as an ITSM and ESM platform
Jira Service Management (JSM) is the only Service Management tool connecting development, IT, and business teams on the same platform and lets us work seamlessly between them. It is, therefore,…
The best apps for Confluence
Confluence is a collaborative tool that helps teams work together on projects in an easy and secure way. Confluence is part of Atlassian’s product portfolio, which means it can easily…
The best apps for Jira
Jira is one of the products belonging to Atlassian. Jira is designed to help teams collaborate and create an overview of tasks. With the help of custom fields, integrated workflows,…
Knowledge base is now included in Jira Service Management
What do the changes mean? Previously, you had to purchase license access to Confluence if you wanted to expand Jira Service Management with knowledge base functionality. Now Atlassian has decided…
New partnership with ALM Works
We are happy to announce that aety has entered into a partnership with ALM Works! ALM Works develops apps for Jira, which expands the product with additional project management functionalities.…
The best apps for Atlassian’s ITSM solution
IT Service Management (ITSM) is used to create, deliver and support IT services in companies. Atlassian has built a system to support the processes and solutions within ITSM, called Jira…
Atlassian Cloud – Security in the cloud
At aety, we have witnessed the growth of how Atlassian cloud applications have developed and helped unlock the full potential in teams across organizations. Atlassian’s cloud products enable teams to…
Learn more about your migration journey to the Atlassian cloud
Have you decided that your company should migrate your Jira Service management, Jira Software, or Confluence to the Atlassian cloud? – then you have come to the right place. If…
Q1, 2022 – Changes on Atlassian server and data center
Atlassian has recently announced changes to server and data center offerings. It is part of a larger strategy to become a cloud-first company. We know this is frustrating for you…
We can help you implement Atlassian
